Delivery and Returns

UK Delivery

Small paintings are sent through a fully tracked and signed for service such as Parcelforce.

Large paintings are sent through a specialist fine art shipper for complete peace of mind.

Rest of the World

Paintings are shipped worldwide using an international courier. They are securely packaged and fully insured against loss or damage during delivery.

Delivery costs will vary depending on the size and weight of the painting and your location.

Once your painting has been shipped, you will receive a tracking number which will keep you informed as to when to expect delivery.

Delivery Price Guide

Works On Paper

UK: From £5 - £10

Rest of world: From £10 - £15

Small Paintings (up to 40cm x 40cm)

UK: From £15 - £30

Rest of world: From £40 - £80

Medium Paintings (up to 90cm x 90cm)

UK: From £40 - £100

Rest of world: From £100 – £220

Large Paintings (100cm x 100cm +)

UK: From £155 - £250

Rest of world: From £180 - £435

This is a guide only. For a more accurate quote please contact me hello@pollymerredew.com

Also, please be aware that International shipping to buyers based outside the UK (including the EU) may incur additional customs duties or import tax on arrival.  These charges are out of my control, and it is the responsibility of the buyer to pay any such fees in order to receive their artwork.

This will vary depending on your location and delivery method.

UK: 5-14 days

Rest of world: 2-3 weeks

Unfortunately, any delays at customs in the receiving country is out of my control. Please remember any associated customs fees will be at the expense of the customer.

You are more than welcome to collect your artwork from my studio in Coventry, West Midlands. Just select the ‘collection’ option at checkout and we can arrange a suitable time for you to collect.

I want you to be 100% satisfied with the work you are purchasing.

If you change your mind for any reason, returns are accepted within 14 days of receipt of delivery of your purchase.

A full refund will be given provided the artwork is returned in its original condition within 14 days of refund request.

Refunds will be for the original sales price of the artwork (minus original shipping cost).

You will be required to cover the return delivery costs using a suitable tracked and signed for, fully insured delivery method.

Please Note: I cannot accept returns on artworks which have been commissioned.

Thank you for understanding this.