FAQs

  • You can make a payment through my website by selecting an artwork and taking it to checkout.

    OR

    Contact me directly via email with the name of the artwork you are interested in, and I will get back to you.

  • For purchases made directly through my website shop I accept Paypal and Credit/Debit card payments (via Stripe).

    For direct email enquiry payments, I accept Paypal and BACS.

  • Yes! I want to make my paintings accessible for everyone, so I offer an interest free payment plan option.

    Please email me on hello@pollymerredewartist.com directly to arrange a suitable payment plan. If you choose this option, I will require a non-refundable 20% deposit to secure the painting followed by up to 6 monthly payments.

    The artwork will be shipped to you on receipt of the final payment.

  • Yes! Please see my commissions page for details.

  • Most of my canvas paintings are unframed unless stated otherwise. The majority are 4.5cm deep professional gallery canvases and therefore can be hung without a frame. I will attach string across the back, so they are ready to hang.

  • Yes, all artworks are signed and dated and come with a certificate of authenticity.

  • Yes, I’d love to welcome you to my studio. The kettle is always on here too! Please email hello@pollymerredewartist.com to arrange an appointment.

  • Delivery costs will vary according to the size of the artwork, the delivery service selected and delivery location.

    For more detailed information please see my Delivery & Returns page.

  • Yes. If you are local and would like to collect your artwork, then please contact me to arrange a suitable time.

    I am based in Coventry, West Midlands.

  • Yes. All artwork is fully insured against loss or damage during transit.

  • If you are not happy with your artwork, you may return it within 14 days of receipt. A full refund (minus shipping costs) will be given provided the artwork is returned in it’s original condition.

    Please see my Delivery & Returns page for full details.

  • I may periodically offer discounts to subscribers of my mailing list. If you would like to benefit from this, please sign up here.